• recruiting, training, and retaining competent staff
• valuing, supporting, recognizing, and appreciating our staff who are our greatest asset
• providing a work environment that encourages personal enjoyment and enhances job satisfaction and performance through recognition and reward
• developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations
• conducting our business in an accountable and responsible manner
• adhering to the professional code of ethics of the Home Care industry and applying continuous quality improvement measures throughout our Agency

Three essential questions

Ask these questions to ensure the company you choose has a strong set of core values:

• Communication – Will I be able to easily communicate with the personal attendant and have continued access to my case manager? This is the core of our approach. We believe that you should never feel there is a lack of control or communication with your personal attendant. For this reason, you are assigned a case manager who is always available.

• Integrity – Has a sense of trust been established? We believe this is the key to a comfortable relationship and the well-being of the client. That’s why we carefully screen all our personal attendants.

• Performance – Am I confident I will get the professional care promised and that there will be accountability and follow up? Caregiving is dynamic; a family’s needs can change daily. You chose caregivers to allow your loved one to remain independent and retain their quality of life, not to endure more paperwork and problem-solving. We make a simple promise: we will be there for your family. If you’re not satisfied, we will work with you until you are.